Go to hp.com Support & Drivers, search for
HP P410, find the Windows Server 2008 x63 drivers, download and install "** CRITICAL ** HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2008 x64 Edition", which requires a reboot.
The HP Array Configuration Utility Software shows that we have "HP EF0600FARNA" drives. So, install "RECOMMENDED * Online ROM Flash Component for Windows - EF0300FARMU, EF0450FARMV, EF0600FARNA drives",
which requires a reboot. I'm not sure if this
needs to be installed each time or not.
Install a client program called the "HP Array Configuration Utility Software" (it is at the bottom of the web page).
The client program shows that we have a 1Tb RAID5 with a live spare.
Joule RAID Problem
Joule was failing to boot:
It hung in exactly the same spot as before, the first operation in the booting process after you see the 'HP ProLiant' splash screen.
Slot 2 HP Smart Array P410 Controller (1024 MB, V.3.50) 1 Logical Drive
Press < F8 > to run the Option ROM Configuration for Arrays Utility
Press to skip configuration and continue
The boot failure seems intermittent.
6/16/11Updated firmware to 3.66.
* RECOMMENDED * Online ROM Flash Component for Windows - Smart Array P212, P410, P410i, P411, P712m, and P812
Running the Array Configuration Utility shows:
RAM Firmware Revision 3.50
ROM Firmware Revision 3.66
After the update the RAM Firmware Revision changed to 3.66
Installed * RECOMMENDED * HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2008 x64 Edition (220.127.116.11
2 Sep 2010) cp013514.exe
7/15/11: used online chat. Case ID 4632163802.
The support person suggested
RECOMMENDED * Online ROM Flash Component for Windows - Smart Array P212, P410, P410i, P411, and P812 Firmware - Storage Controller
Version: 5.06 (B) (29 Jun 2011)
After the above update, the splash screen changed from 3.66 to 5.06.
May 8, 2013
Hangs on ? F10/PXE F12 screen after patching by Windows.
Joule is back up. Note that a 'reset' wasn't the cure. It hung in the same place in the boot process (Press F12 for a PXE boot), so
I power-cycled it and that did the trick.
This is after the HP Smart Array P410 initialization and the BMC Firmware screen. There is a delay and then we get BMC message
The screen is
Press F10 for ROM-based Setup Utility
Press F12 for PXE Boot
Then, nothing happens. The keyboard is not responsive. Resetting via the front panel brings us back to the same place.
Marten installed HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2008 x64 Edition 18.104.22.168 (released on 19 Feb 2013) and rebooted machine several times; seems to have solved the problem.
The configuration of Joule
Joule is a 12 Core machine with 64 Gig of memory and 1000 gig of raid5 disk.
See the quote for Joule.
- HP ProLiant DL165 G7 Hot Plug Server
SN: USE040N10Q PN:592226-B21
12-Core AMD Opteron Processor Model