Netscape's Great Communicator (1/3)

By HIAWATHA BRAY
c.1997 The Boston Globe

Even though I didn't write a line of the code in Netscape's new Internet software, I'd like to take a bit of credit for it.

A few months ago, I hailed a superb Internet browser offered by Netscape's blood enemy, Microsoft, and warned that unless it could strike back hard and fast, Netscape was in deep trouble. My column apparently so dismayed the folks at Netscape that they phoned me a couple of times to argue and defend their Navigator software. I think I threw a scare into them.

And the folks at Netscape do good work when they're scared. I've been working with their new Internet suite, and even in its present buggy and incomplete state this looks like one fine piece of software.

But don't call it Netscape Navigator. It's Communicator now, a name change that's more than cosmetic. Netscape has pushed Navigator into the background, a tacit admission that it can't win a straight-up ``browser war'' with Microsoft. Instead, it has made the Navigator browser part of a tightly integrated set of programs designed for ``intranets,'' or private corporate networks built around Internet standards. Communicator combines a world-class browser with excellent new e-mail functions, conferencing features and solid Web page design tools. It's just about all the software a corporate user could ever need. Yet it's still simple to use, and many of its enhanced features will delight even casual Internet users.

The excellent browser hasn't changed much. But it mimics some of Microsoft's clever touches, such as toolbars that slide out of the way. It also introduces a feature that can display graphic images in layers, to permit three-dimensional effects. And you can now control just about every browser function from the keyboard, without reaching for your mouse.

Communicator comes with a Web page design program similar to the one featured in Netscape Navigator Gold. This is a fine program for creating quick-and-dirty Web pages, which you can then publish on the Internet merely by pushing a button.

My favorite improvements are found in Communicator's mail program. The long-awaited push-button encryption feature isn't here yet - it's promised for another beta version next month. But there are some other wonderful new capabilities. For instance, users of Communicator can send each other electronic mail in true HTML format. That means each e-mail message can be a fully functional Web page, complete with images, frames, hyperlinks and Java applets. Or you can mail an exact working copy of any Web page, with all of its features intact.

Then there's Communicator's support for LDAP, a powerful Internet directory protocol. Like most e-mail programs, the one in Communicator has an address book where you can file away the addresses of friends and colleagues. But Communicator uses LDAP to link directly to two of the Internet's biggest address books - the Four11 and Bigfoot directories, crammed with millions of e-mail addresses. Thanks to LDAP, you can search these huge directories as if they were stored on your hard drive.

Say you need to send a message to someone whose address you don't have. Just switch from your internal address book to Bigfoot and type the person's name. If the person has a listing there, it pops up on your screen. Push a button, and the data is recorded in your personal address book. The whole process generally takes less than 10 seconds.

Microsoft has just added a similar feature to the mail program on its Internet Explorer browser. But Netscape's is vastly more sophisticated. It allows you to search up to five variables at a time, such as name, street address, company name, phone number or e-mail address. So you can find the e-mail addresses of people named Smith who work for IBM (I found 20 of them in the Four11 directory), and then see how many of these are at IBM's Boca Raton facility (just one).

I also like vCard, a new feature that lets you attach an electronic business card to your e-mail, including your address, phone number and company name. If the person receiving the message is using Netscape Communicator, he or she just clicks on the vCard data, and all this information is added to the address book.

Communicator will carry the same $49 price as Navigator. Last year I said Netscape couldn't justify that price when Microsoft Internet Explorer is free. But judging by the beta version, Netscape Communicator will be worth every dime.

(You can send electronic mail to Hiawatha Bray at bray@globe.com .)

NYT-01-03-97 1115EST<


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