Teleconferencing facilities
Allen Hopkins, 14 Nov 2002
Last updated: 13 Aug 2012

Below is a list of teleconferencing facilities available in the DOP Center.

These resources are available to DOP Center occupants, we do not offer services to users outside of the center.

If you are interested in video teleconferencing at UC Berkeley, see The ETS Video Conferencing page

Setting up ReadyTalk

As of ~May, 2012, ReadyTalk is UCB's preferred vendor for teleconferencing.

• UC Berkeley Readytalk page
• 5/12 iNews article

Getting set up with ReadyTalk

1. Get a chart string from your grant administrator. To find the name of your grant administrator, search for the name of your faculty on http://www.eecs.berkeley.edu.
2. Go to IS&T Shopping Cart: Voice Services > Conference Calls > ReadyTalk Conference Call Service and click on Login. If you can't log in, see your usual purchasing person.
3. Assuming you can log in, enter:
   Your Name
   Your Email address
   The desired ReadyTalk ID, which is typically your 7 digit campus phone number
4. Hit the "Add to Basket" button, then hit "Checkout"
5. Get the funding information/chartstring from your group's Research Support Officer (RSO). Within EECS, one way to determine your group's RSO is to go to http://www.eecs.berkeley.edu, search for your faculty and see if a RSO or administrative assistant is listed.
6. Find your processing unit, mine was EERES COENG ENGINEERING RESEARCH, press "Set Processing Unit" and then fill out the rest of the form, including the chart string. Below are some hints for some of the fields:
   • BU (Business Unit) bai.berkeley.edu says that the UC Campus Business Unit is 1
   • Sometimes the Project field is blank
   • The Flex is often a string of 5 capital letters
7. Enter the chart string in "One-Time Labor COA String" and then hit "Check to use the same COA as above." to validate.
8. Hit Checkout
9. The Review Work Order page will probably say " You don't have permission to submit this order" at the bottom. Select the email of your grant administrator and then hit "Hold Order For Review". The order will be sent to the grant administrator and you will receive a copy via email.

If you have problems ordering, try the "Voice Services" at the IS&T Service Desk:

Voice Services

Consulting on analog and digital lines,voicemail services (Cal Voicemail), processing data orders, video, phone equipment, (AirBears) calling cards, conference call equipment rental, new service offerings, directory services and shopping cart training. CCU staff is also available for individual personalized consultations.

M-F 8-5

510-642-8500 Press (1,3)

ccu@berkeley.edu

Video Conference Room 545R

Polycomm Teleconference phone

Currently installed, for details, see How do I make a conference call? The number in the video conference room is 510-642-6322.

Netmeeting

For details about Netmeeting, see How do I use NetMeeting?

Single Person Capture

Eventually, we would like to be able to do a single person capture. For details, see the Presentation Capture page.

Boardroom540A /Classroom 540B

Polycomm Teleconference phone

As of 12/2009, there is no phone line in 540A/B Cory
See How do I make a conference call?. The number was the Boardroom is 510-643-9965.

Sony Projector

See Sony Projector Operation for instructions.

See Presentation Capture

Staff operates the gear - In theory, we can do this now. For details, see the GSRC Video Workgroup

Student operated audio capture

Student operated audio/video capture

Student operated a/v capture with PowerPoint slides

NetMeeting

For details about NetMeeting, see How do I use NetMeeting in the GSRC FAQ.

Citris

Khossrov Taherian has a Marratech. The Marratech sometimes requires that holes be punched in firewalls.

ETS

ETS has a manned system for hire.

Chess Conference Room: 337 Cory

See the chesslocal faq for information about 337 Cory.

Summary of teleconferencing capabilities

VERY out of date

• See also Teleconferencing Presentation by Christopher Hylands and Marvin Motley

Vendor	Cost	Platforms	Netscape 4.x? Mozilla?	Technical complexity	App Sharing?	Audio?	Video?	Firewall?	Works with DSL?	Works over a Modem?
Polycomm Teleconference Call	$20-$50/hour for 4 participants	Phone Line	Does not use a browser	Very Easy, when was the last time the phone did not work for you? You will need a UC Calling card to call the 800 number though.	No App Sharing	Phone quality Audio	No Video	Does not use firewall or network	DSL not necessary	Modem not necessary
NetMeeting	Free	Windows only?	No browser, separate app	Very Easy	App Sharing	Audio: 1:N	Video: 1:N	Firewall requires configuration, works best on intranet	Works over DSL	Works over Modem
Windows LiveMeeting	Standard: $4.58 per user/per month, 5 user minimum. Does not include recording. Profession: $14.58 per user/per month, 5 user minimum. Includes recording.	Windows, Mac		Works through firewalls, easy for participants, presenters must install an application	App Viewing, Worked with Ptolemy II	No Audio	No Video	Works tested with Honeywell's firewall	Works over DSL	Not tested over Modem
First Virtual	$?	Client is Windows Only, Plugin technology. Server runs under Linux and Solaris. Client may require XPsp1	IE Only, installer will not work under Netscape 4.x, firewall tester hangs under Mozilla	Participants need to download and install a plugin	App Sharing, shared Wordpad, has file sharing T.121 ? App sharing, we did not see the remote cursor. Could not embed video	Full Duplex N:N	N:N	Yes, see the Firewall Test	Works over DSL	Tested to 28.8k, slow video, good audio. Can handle POTS dial in
WebEx	Free 14 day trial. $/.33/minute/user or $100/hour for 5 users. $49/month for one host for 10k minutes or 5 people at 33.3 hrs. Toll call-in (free?) or Toll-free call-in or call-back (U.S. and Canada) @ $0.15/minute per participant $39 per named host per month (prepaid annual contract of $468)	Java Client for Mac, Windows and Unix. Also a Windows client?	Explorer 4.0 or later or Netscape 4.06 or later. Not Mozilla.	App sharing, worked with Ptolemy II	Optional telephone conference call built in, Voice over IP available.	1:N	Falls back to port 443 or 80	DSL?	Modem?
GoToMeeting	Free 30 day trial. $49/month/host for 15 attendees $468.00/year/host for 15 attendees, save 20%	Mac and PC	Explorer 4.0 or later or Netscape 4.06 or later. Not Mozilla.	App sharing	Voice over IP available. Telephone conference call integration might not be as tight as WebEx	N:N	Ports 8200, or 80 or 443	DSL?	Modem?